Please read these terms and conditions carefully before creating an account or using Crickya's services. All policies regarding accounts, betting, payments, bonuses, and privacy are clearly outlined here.
Important Notice: By registering or using Crickya's services, you are deemed to have fully accepted these terms and conditions. If you object to any term, please refrain from using the service and support@crickya.xyzto reach us.
Crickya (crickya.xyz) is an online gaming and betting platform operated for users in Bangladesh. These terms and conditions constitute a legally binding agreement between Crickya and its members.
In this document, "Crickya", "we", and "us" refer to the entity operating the crickya.xyz platform. "Member", "you", and "user" refer to any individual who is registered on or using the services of Crickya.
When using Crickya services, these terms and conditions apply alongside Privacy Policy and Responsible Gaming Policyalso apply. Together, the three documents form the complete agreement.
Crickya reserves the right to update these terms and conditions at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms. For significant changes, advance notice will be sent via email or SMS.
The following conditions must be met to register and use services on Crickya:
After registration, Crickya may request KYC (Know Your Customer) verification. This must be completed using a national ID card or passport. Withdrawals may be restricted until KYC is verified.
Please note: Opening an account in someone else's name, providing false information, or concealing your age may result in account termination and forfeiture of any remaining balance.
The security of your Crickya account is your own responsibility. Never share your password with anyone. Use a strong password and change it regularly.
You are responsible for all activity carried out through your account. If you believe someone has accessed your account without permission, contact Crickya support immediately.
Your Crickya account is non-transferable — you may not sell, rent, or allow others to use it. Enabling two-factor authentication (2FA) is strongly recommended.
Deposits at Crickya can be made via bKash, Nagad, Rocket, or bank transfer. The minimum deposit amount is ৳100. Deposits are generally credited to your account instantly.
Minimum withdrawal amount ৳500. A maximum daily withdrawal limit applies separately and may vary by account level. For standard members, the daily maximum is ৳50,000.
KYC verification must be completed before your first withdrawal. Crickya may request additional verification on your first withdrawal — this is for your own protection.
| Payment Methods | Minimum Deposit | Minimum Withdrawal | Processing Time |
|---|---|---|---|
| bKash | ৳100 | ৳500 | 1–3 minutes |
| Nagad | ৳100 | ৳500 | 1–3 minutes |
| Rocket | ৳ 200 | ৳500 | 5–10 minutes |
| Bank Transfer | ৳500 | ৳ 1,000 | 1–24 hours |
If a withdrawal is blocked or delayed for any reason support@crickya.xyz. Issues are typically resolved within 24 hours.
All bets placed on Crickya are final. Once a bet is confirmed, it generally cannot be changed or cancelled. Please make sure you are certain before placing a bet.
Minimum bet for Sports Betting ৳ 20. Maximum bet limits vary by market and match — the limit for each market is displayed alongside it.
If a bet is accepted at an incorrect odds due to a technical error, Crickya reserves the right to void that bet. The stake will be refunded in such cases.
In live betting, conditions change rapidly. A slight delay in bet confirmation may result in odds changing — if a bet is accepted at revised odds, Crickya will notify the member and give them the option to accept or decline.
Accumulator Bet: In an accumulator bet, all selections must be correct to win. If even one selection is wrong, the entire bet is lost. A maximum of 20 selections can be added to an accumulator.
Crickya's bonus offers are designed to give members added value. Each bonus comes with specific Wagering Requirement which must be met before the bonus amount can be converted into real balance.
The welcome bonus applies to your first deposit only and must be activated using a promo code. The code cannot be applied after the deposit has been made.
Cashback bonuses are generally credited to your account automatically every Monday. Wagering requirements on cashback are relatively low.
Warning: If Crickya detects unusual betting patterns intended to exploit bonuses — such as placing bets on two opposing outcomes simultaneously — Crickya reserves the right to forfeit the bonus and review the account.
All game outcomes at Crickya Random Number Generator (RNG) technology. This RNG is regularly tested and certified by independent third-party auditing bodies.
Each game's RTP (Return to Player) is displayed on the game page. RTP represents a long-term statistical average — it does not guarantee that you will receive that amount back in any single session.
If a technical error causes an abnormal outcome in a game, Crickya reserves the right to void that round's result. In such cases, the stake will be refunded to the member.
Setting automatic stop limits (loss limit, win limit) when using the auto-play feature is part of responsible gaming. Crickya provides these features to all members free of charge.
Crickya firmly believes that gaming is for entertainment — not as a solution to problems or a source of income. We expect responsible behaviour from all our members and provide a range of tools to support them.
Members can set the following protective measures themselves:
For more information Responsible Gaming Visit the page.
The following activities are strictly prohibited on Crickya. Engaging in any of them may result in account termination and balance forfeiture:
Consequences: Involvement in any of the above activities may result in immediate account termination without prior notice, and the matter may be reported to the relevant law enforcement authorities.
Crickya is committed to delivering the highest standard of service; however, Crickya's liability is limited in the following areas:
In the event of any dispute, Crickya's records shall be considered final unless the member can clearly prove otherwise.
Crickya may update these terms and conditions at any time. For significant changes, at least 7 days in advance A notice will be sent to your registered email address.
Crickya may suspend or terminate an account under the following circumstances:
Upon account closure, members will have the opportunity to withdraw any legitimate balance (excluding bonuses), unless the closure is due to fraud or a breach of the rules.
For any questions or complaints regarding these terms and conditions, please contact Crickya through the channels below:
Email: support@crickya.xyz
Live Chat: Click the chat icon at the bottom right of the app or website
Hours: 24 hours a day, 7 days a week
Crickya offers support in Bangla. For any complaint, we aim to provide an initial response within 48 hours.
Six core pillars that drive our platform
Every Crickya rule is written clearly in Bangla. No terms buried in fine print. From bonus conditions to payment rules — everything is out in the open.
No Hidden TermsEvery transaction is secured with 256-bit SSL encryption. Fast, safe payment processing via bKash, Nagad, and Rocket. Your financial details are never shared with any third party.
Bank-Grade SecurityAll game RNGs are certified by independent third parties. RTP information is always publicly available. Game outcomes cannot be manipulated — Crickya makes absolutely no compromise on this.
eCOGRA CertifiedDeposit limits, self-exclusion, session timers — these protective tools are free for all members. Crickya wants you to play responsibly and enjoy the experience.
Member Protection FirstConfused by the terms? Stuck on a payment? Reach out to our support team in Bangla at any time. There's always someone available on live chat.
Support in BengaliCrickya's terms and conditions are updated periodically. Advance notice is given for significant changes. The date and version of any update are always published.
Last updated: January 2026Keep Crickya's most important limits in mind
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