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Legal Documents

Crickya Terms & Conditions — Complete Terms of Use in Bangla

Please read these terms and conditions carefully before creating an account or using Crickya's services. All policies regarding accounts, betting, payments, bonuses, and privacy are clearly outlined here.

Last Updated: 1 January 2026
Version 3.2

Important Notice: By registering or using Crickya's services, you are deemed to have fully accepted these terms and conditions. If you object to any term, please refrain from using the service and support@crickya.xyzto reach us.

1

General Information

Crickya (crickya.xyz) is an online gaming and betting platform operated for users in Bangladesh. These terms and conditions constitute a legally binding agreement between Crickya and its members.

In this document, "Crickya", "we", and "us" refer to the entity operating the crickya.xyz platform. "Member", "you", and "user" refer to any individual who is registered on or using the services of Crickya.

When using Crickya services, these terms and conditions apply alongside Privacy Policy and Responsible Gaming Policyalso apply. Together, the three documents form the complete agreement.

Crickya reserves the right to update these terms and conditions at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms. For significant changes, advance notice will be sent via email or SMS.


2

Eligibility & Registration

The following conditions must be met to register and use services on Crickya:

  • You must be at least 18 Years Registering an account as a minor is strictly prohibited.
  • Maximum per person One Account permitted. If multiple accounts are found under the same person's name, all accounts may be suspended.
  • All information provided at the time of registration must be truthful, accurate, and up to date.
  • If Crickya identifies multiple accounts being operated from the same household or device, verification may be required.

After registration, Crickya may request KYC (Know Your Customer) verification. This must be completed using a national ID card or passport. Withdrawals may be restricted until KYC is verified.

Please note: Opening an account in someone else's name, providing false information, or concealing your age may result in account termination and forfeiture of any remaining balance.


3

Account Rules

The security of your Crickya account is your own responsibility. Never share your password with anyone. Use a strong password and change it regularly.

You are responsible for all activity carried out through your account. If you believe someone has accessed your account without permission, contact Crickya support immediately.

Your Crickya account is non-transferable — you may not sell, rent, or allow others to use it. Enabling two-factor authentication (2FA) is strongly recommended.


4

Deposits & Withdrawals

Deposits at Crickya can be made via bKash, Nagad, Rocket, or bank transfer. The minimum deposit amount is ৳100. Deposits are generally credited to your account instantly.

Minimum withdrawal amount ৳500. A maximum daily withdrawal limit applies separately and may vary by account level. For standard members, the daily maximum is ৳50,000.

KYC verification must be completed before your first withdrawal. Crickya may request additional verification on your first withdrawal — this is for your own protection.

Payment Methods Minimum Deposit Minimum Withdrawal Processing Time
bKash ৳100 ৳500 1–3 minutes
Nagad ৳100 ৳500 1–3 minutes
Rocket ৳ 200 ৳500 5–10 minutes
Bank Transfer ৳500 ৳ 1,000 1–24 hours

If a withdrawal is blocked or delayed for any reason support@crickya.xyz. Issues are typically resolved within 24 hours.


5

Betting Policy

All bets placed on Crickya are final. Once a bet is confirmed, it generally cannot be changed or cancelled. Please make sure you are certain before placing a bet.

Minimum bet for Sports Betting ৳ 20. Maximum bet limits vary by market and match — the limit for each market is displayed alongside it.

If a bet is accepted at an incorrect odds due to a technical error, Crickya reserves the right to void that bet. The stake will be refunded in such cases.

In live betting, conditions change rapidly. A slight delay in bet confirmation may result in odds changing — if a bet is accepted at revised odds, Crickya will notify the member and give them the option to accept or decline.

Accumulator Bet: In an accumulator bet, all selections must be correct to win. If even one selection is wrong, the entire bet is lost. A maximum of 20 selections can be added to an accumulator.


6

Bonuses & Promotions

Crickya's bonus offers are designed to give members added value. Each bonus comes with specific Wagering Requirement which must be met before the bonus amount can be converted into real balance.

The welcome bonus applies to your first deposit only and must be activated using a promo code. The code cannot be applied after the deposit has been made.

Cashback bonuses are generally credited to your account automatically every Monday. Wagering requirements on cashback are relatively low.

  • If the same individual or household claims bonuses through multiple accounts, all bonuses will be forfeited.
  • Bonus balance cannot be withdrawn directly — wagering requirements must be met first.
  • Bonus validity typically begins from activation 30 days. Any bonus that has expired will be automatically cancelled.
  • Free bets are valid for 7 days — any unused free bets will expire after this period.
  • Crickya reserves the right to modify or cancel any bonus offer at any time.

Warning: If Crickya detects unusual betting patterns intended to exploit bonuses — such as placing bets on two opposing outcomes simultaneously — Crickya reserves the right to forfeit the bonus and review the account.


7

Games & Fair Play

All game outcomes at Crickya Random Number Generator (RNG) technology. This RNG is regularly tested and certified by independent third-party auditing bodies.

Each game's RTP (Return to Player) is displayed on the game page. RTP represents a long-term statistical average — it does not guarantee that you will receive that amount back in any single session.

If a technical error causes an abnormal outcome in a game, Crickya reserves the right to void that round's result. In such cases, the stake will be refunded to the member.

Setting automatic stop limits (loss limit, win limit) when using the auto-play feature is part of responsible gaming. Crickya provides these features to all members free of charge.


8

Responsible Gaming

Crickya firmly believes that gaming is for entertainment — not as a solution to problems or a source of income. We expect responsible behaviour from all our members and provide a range of tools to support them.

Members can set the following protective measures themselves:

  • Deposit Limit — Maximum daily, weekly, or monthly deposit limit
  • Loss Limit — the maximum amount you can lose within a given period
  • Session Timer — Automatic logout after a set period of inactivity
  • Self-Exclusion — Account suspension from 24 hours up to 6 months
  • Reality Check — Regular notifications reminding you how long you've been playing

For more information Responsible Gaming Visit the page.


9

Prohibited Activities

The following activities are strictly prohibited on Crickya. Engaging in any of them may result in account termination and balance forfeiture:

  • Operating multiple accounts for the same individual (multi-accounting)
  • Bonus abuse or bonus arbitrage activity
  • Betting based on match fixing or insider information
  • Using software, bots, or any automated methods on the platform
  • Money laundering or other illegal financial activities
  • Harassment or intimidation of other members or staff
  • Attempting to hack or gain unauthorized access to Crickya's systems
  • Gaining an unfair advantage by providing false or fraudulent information

Consequences: Involvement in any of the above activities may result in immediate account termination without prior notice, and the matter may be reported to the relevant law enforcement authorities.


10

Limitation of Liability

Crickya is committed to delivering the highest standard of service; however, Crickya's liability is limited in the following areas:

  • Losses arising from internet connectivity issues or faults with the user's device
  • Delays or errors caused by third-party payment providers
  • Disclosure of account login credentials due to a member's own negligence
  • Service disruptions caused by natural disasters, cyberattacks, or other unforeseen events

In the event of any dispute, Crickya's records shall be considered final unless the member can clearly prove otherwise.


11

Changes to Terms & Service Termination

Crickya may update these terms and conditions at any time. For significant changes, at least 7 days in advance A notice will be sent to your registered email address.

Crickya may suspend or terminate an account under the following circumstances:

  • A clear breach of these Terms
  • Accounts inactive for an extended period (more than 12 months)
  • Failure to provide requested information within the specified timeframe
  • Legal or regulatory directives

Upon account closure, members will have the opportunity to withdraw any legitimate balance (excluding bonuses), unless the closure is due to fraud or a breach of the rules.


12

Contact

For any questions or complaints regarding these terms and conditions, please contact Crickya through the channels below:

Email: support@crickya.xyz
Live Chat: Click the chat icon at the bottom right of the app or website
Hours: 24 hours a day, 7 days a week

Crickya offers support in Bangla. For any complaint, we aim to provide an initial response within 48 hours.

Crickya's Core Policies at a Glance

Six core pillars that drive our platform

Transparent Terms

Every Crickya rule is written clearly in Bangla. No terms buried in fine print. From bonus conditions to payment rules — everything is out in the open.

No Hidden Terms
Secure Transactions

Every transaction is secured with 256-bit SSL encryption. Fast, safe payment processing via bKash, Nagad, and Rocket. Your financial details are never shared with any third party.

Bank-Grade Security
Fair Game Guarantee

All game RNGs are certified by independent third parties. RTP information is always publicly available. Game outcomes cannot be manipulated — Crickya makes absolutely no compromise on this.

eCOGRA Certified
Responsible Gaming

Deposit limits, self-exclusion, session timers — these protective tools are free for all members. Crickya wants you to play responsibly and enjoy the experience.

Member Protection First
24/7 Bangla Support

Confused by the terms? Stuck on a payment? Reach out to our support team in Bangla at any time. There's always someone available on live chat.

Support in Bengali
Regular Updates

Crickya's terms and conditions are updated periodically. Advance notice is given for significant changes. The date and version of any update are always published.

Last updated: January 2026

Key Numbers at a Glance

Keep Crickya's most important limits in mind

Age restriction: 18+ Minimum deposit ৳100 Minimum withdrawal ৳ 500 Minimum bet ৳20 Bonus validity: 30 days bKash withdrawal: 1–3 minutes Accumulator maximum 20 selections Inactive account: 12 months One person, one account Support response within 48 hours 7 days' notice prior to changes 256-bit SSL Encryption

Got the rules? Start playing now

You've read and understood Crickya's Terms — now open your account on Bangladesh's most trusted platform.

FAQ

General FAQs on Payments & Tournaments

Withdrawing from Crickya is straightforward. Log in and go to the "Withdrawal" option from your dashboard. Select your payment method (bKash, Nagad, Rocket, or bank), enter the amount, and provide your payment or account number. After submitting, a confirmation code will be sent to your registered phone — use it to verify the request. Funds typically reach bKash and Nagad accounts within 1 to 3 minutes. Rocket may take 5 to 10 minutes, and bank transfers can take anywhere from 1 to 24 hours. Please note — KYC verification must be completed before your first withdrawal, and the minimum amount is ৳ 500. Bonus balance cannot be withdrawn directly; wagering requirements must be fulfilled first.

Crickya regularly hosts tournaments and leaderboard events. Full rules for each event — including eligible games, qualification criteria, points calculation, and prize details — are published in the "Promotions" section at the start of every event. Leaderboard standings are generally determined by points accumulated over a set period, with both bet size and bet count factoring in. After an event ends, prizes are typically credited to winners' accounts within 24 to 48 hours — as cash credit, free bets, or bonuses. Cash prizes go directly to the main balance; wagering requirements may apply to bonus prizes. In the event of a tie, the member who reached that points total first will be given priority.
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