Gaming is for fun — not stress. Crickya wants you to stay in control at all times. This page covers all our protection tools, warning signs to watch for, and where to get help.
Crickya's Pledge: Responsible gaming isn't just a page for us — it's the foundation of our platform. Every tool listed here is free and always available to all members.
Placing a bet while watching cricket, feeling the rush when your team wins — for many people, that's a perfectly normal part of entertainment. But when online gaming and betting stop being fun and start causing stress, they become a problem.
At Crickya, we know our platform is used by people from all walks of life and all kinds of circumstances. Some play once a month for fun, others check in daily out of a passion for cricket. For both, the responsible gaming principles are the same — Play within your means, on your own terms.
Betting is not a source of income. It is a form of entertainment — just like buying a cinema ticket, that money is gone once spent. Chasing losses by placing more bets is exactly where the problem begins. Crickya wants every member to keep this in mind, and if you ever feel like you are losing control, use our protection tools right away.
Keep in Mind: Your limit is whatever you can't afford to lose. Never bet with money set aside for family expenses, rent, or emergencies.
Crickya's responsible gaming policy isn't about restricting you — it's about giving you the tools to make your own choices: how much you play, when to take a break, and where to find help if you need it. The decisions are yours; Crickya just makes sure the options are there.
Responsible gaming at Crickya goes beyond a written promise. Five practical tools are available free of charge to all members at all times. Activate any tool from Profile → Settings → Responsible Gaming.
Set your own deposit limits — daily, weekly, or monthly. Lowering a limit takes effect immediately; increasing one requires a 24-hour waiting period.
Effective ImmediatelySet in advance how much you can lose in a session before your gaming is stopped. Protect yourself from significant losses.
Automatic ProtectionYou'll be logged out automatically after a set period of inactivity, reducing the chance of playing for long stretches without realizing it.
Auto LogoutPop-up messages appear at set intervals showing how long you've been playing and how much you've won or lost, helping you stay aware.
Regular NotificationsTemporarily suspend your account for anywhere between 24 hours and 6 months. You will not be able to log in during the break.
24 Hours – 6 MonthsTo close your account permanently, email support@crickya.xyz. Withdraw your balance first, then request closure.
A Permanent SolutionProblem gaming doesn't always start suddenly — it often develops gradually over time. If you notice any of the following signs in yourself, it's time to pay attention:
Chasing losses by placing more bets — telling yourself "one more win and everything will be fine"
Hiding or lying to family or friends about your gambling activity
Spending money meant for household expenses, rent, or emergencies on betting
Unable to focus on work or studies, with thoughts of gaming or matches constantly on your mind
Tried to cut back or stop betting but couldn't
Turning to gaming to escape stress or depression
Borrowing money from friends or acquaintances to fund your betting
If you notice one or more of these signs: Use Crickya's self-exclusion tool now and talk to someone you trust. Don't wait.
Check in honestly with yourself about where your gaming habits stand. Answer the questions below — and be truthful:
How much did you spend on betting last month? Was it within your budget?
Do you feel restless or irritable when you're not playing?
Has a family member expressed concern about your gambling?
After a loss, do you find yourself placing bigger bets to try to win it back?
Do you find yourself thinking about gaming or betting right before bed or as soon as you wake up?
Are you prioritising betting over work, family, or social responsibilities?
If you answer "yes" to more than two questions, consider taking a break. More than three, and you should seriously look into self-exclusion or professional help.
Setting a deposit limit on Crickya is straightforward. Just follow these four steps:
Log in to your Crickya account and click the profile icon in the top right corner.
Go to "Settings" from the profile menu and select the "Responsible Gaming" tab.
Choose a daily, weekly, or monthly limit and enter your amount. Set it based on what you can genuinely afford.
Confirm — the limit takes effect immediately. To increase it, you will need to wait 24 hours.
Tips: Set your limit once at the start of the month and try not to change it for the rest of that month. It is the most effective way to stay in control of your budget.
Sometimes you just need some distance. Crickya's self-exclusion feature lets you step away from your account entirely — no questions asked, no judgment.
Choose how long you'd like your break to be:
If self-exclusion is active and you try to log in, you'll be blocked automatically. No promotional emails or SMS will be sent during your break.
Once the break period ends, your account will reopen automatically — though you can choose to start another break if you wish. If you would like to close your account permanently, support@crickya.xyzSend us an email at
Before Your Break: Please withdraw your account balance before activating self-exclusion. Withdrawals will not be possible during the break period.
If you think a family member is spending too much time or money on online gaming or betting, don't ignore it — try to start a conversation. The tips below may help:
Try to understand why they are playing rather than placing blame. Express your concern with compassion, not anger.
Show them financial records or time logs. Let them read this page to learn about the signs of problem gambling.
If they are willing to seek help, be there for them. Help them contact Crickya support or activate self-exclusion.
A loved one's problem gaming can be incredibly difficult for the whole family. If you need support too, please don't hesitate to reach out.
Crickya's Services Strictly for those aged 18 and above. Date of birth is verified at registration, and identity documents must be submitted during the KYC process to confirm age.
If there are children or teenagers in your household, never leave your device logged in and unattended. Log out after every session, and use a password or face lock on your phone.
If you suspect a minor has created an account on Crickya, please support@crickya.xyz. Crickya will act promptly and close the account.
For Parents: Install Parental Control software on your device to restrict access to betting and gaming sites. It is an effective step in keeping children safe.
Problem gambling is a mental health issue — not a personal weakness. It can affect anyone, and seeking help takes courage. Crickya is here for you and the door is always open:
Don't face it alone — reaching out for help takes courage
Reach us in Bengali at any time. Our team is ready to help you set up self-exclusion or configure limits. Available 24/7 via live chat or email.
Talk it through with a family member or friend. Sharing how you feel can ease the pressure considerably. The first step is always the hardest.
Talk to a mental health professional or counselor. Both public and private mental health services are available in Bangladesh.
Not Just Words — We Prove It Through Action
Deposit limits, loss limits, session timers, and self-exclusion — none of these tools cost anything to use. They are available to all members, at any time.
Completely FreeEverything you need to know about responsible gaming, clearly explained. From warning signs to getting help — it is all laid out in plain language.
Clear in BengaliReducing your limit or activating self-exclusion takes effect immediately. No waiting period — get protected right now.
Immediate EffectsEvery account on Crickya has its age verified through KYC. No one under 18 can register.
18+ OnlyWhile self-exclusion is active, Crickya will not send you any promotional messages. Respecting your break is our policy.
No MarketingThe Return to Player (RTP) percentage for every game is published on the game page. No hidden information — make your decisions with full knowledge.
Full TransparencyYour gaming experience on Crickya should be safe, in control, and genuinely enjoyable. Set up your protection tools and play with peace of mind.
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